Privacy Policy

Last Updated: [DATE]

This Privacy Policy explains how Arte Virtual Gallery ("Arte", "we", "our", or "us") collects, uses, stores, and shares information when you use our website, Android application, and iOS application (collectively, the "Services").

By using the Services, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Scope

This Privacy Policy applies to:

Certain features and data processing activities differ between platforms. Where applicable, platform-specific information is provided.

2. Information We Collect

Account Information

Android App

Users may create an account using:

We may collect:

Passwords are managed by Firebase Authentication and are not stored directly by us.

iOS App

Users authenticate using Sign in with Apple.

Depending on the options selected during Sign in with Apple, we may receive:

User-Generated Content

When creating exhibitions, users may upload or provide:

Usage Information

We collect information about how users interact with our Services, including:

This information is used to improve functionality, reliability, and user experience.

Device Information

We may collect limited device information, including:

We do not intentionally collect device advertising identifiers for analytics purposes.

Crash Logs and Diagnostics

We may collect error reports, crash logs, and diagnostic information to identify and resolve technical issues.

Subscription Information

Android

Subscription purchases are processed entirely through Google Play Billing.

We do not collect or store payment card information.

iOS

The iOS application currently does not offer paid subscriptions.

3. Platform-Specific Analytics

Android Application

The Android application uses:

Firebase Analytics may collect information in accordance with Google's privacy practices.

We do not intentionally transmit user names or email addresses to Firebase Analytics.

iOS Application

The iOS application does not use Google Analytics.

The iOS application uses internal analytics systems to understand application usage and improve functionality.

Website

The website uses Google Analytics only after obtaining user consent where required by applicable law.

The website does not provide user account functionality.

Analytics data collected through the website is used to understand website usage and improve website performance.

4. How We Use Information

We use information to:

We do not sell personal information.

5. Public Information and Published Exhibitions

When a user publishes an exhibition, certain information may become visible to exhibition visitors.

Depending on the user's settings, this may include:

Users are responsible for ensuring that any information they choose to publish is appropriate for public display.

6. Service Providers

We use third-party service providers to operate and improve the Services, including:

These providers may process information on our behalf in accordance with their own privacy policies and contractual obligations.

7. Data Storage and International Transfers

Our services are primarily hosted in the United States.

User accounts, exhibition data, uploaded content, and associated information may be stored and processed on servers located in the United States.

If you access the Services from another country, your information may be transferred to and processed in the United States, where privacy laws may differ from those in your jurisdiction.

We take reasonable measures to protect information during such transfers.

8. Data Security

We use commercially reasonable security measures to protect information from unauthorized access, disclosure, alteration, or destruction.

These measures include:

No method of transmission or storage can be guaranteed to be completely secure.

9. Data Retention

We retain information only for as long as necessary to provide the Services and fulfill legitimate business purposes.

When a user requests account deletion:

Analytics information associated with the user is also removed where reasonably possible.

Certain information may be retained longer if required for legal, security, fraud prevention, or operational purposes.

10. Your Rights

Depending on your jurisdiction, you may have the right to:

To exercise these rights, contact us using the details provided below.

11. Email Communications

We may send emails related to:

We do not send marketing or promotional emails.

You may opt out of non-essential communications by contacting us.

12. Website Cookies and Tracking Technologies

This section applies only to the website.

We use cookies and similar technologies to:

Analytics cookies are not activated until consent is provided where required by applicable law.

Users may:

Analytics data collected through Google Analytics does not intentionally include personally identifiable information.

Users may also remove cookies through browser settings.

13. Children's Privacy

The Services are intended for users who meet the age requirements established by applicable app stores and local laws.

We do not knowingly collect personal information from children below the minimum age permitted to use the Services.

If we become aware that personal information has been collected from a child in violation of applicable laws, we will take reasonable steps to delete such information.

14. Changes to This Privacy Policy

We may update this Privacy Policy from time to time.

When changes are made, the updated version will be posted within the Services and the effective date will be updated.

Continued use of the Services after the revised Privacy Policy becomes effective constitutes acceptance of the updated policy.

15. Contact Us

For privacy questions, account deletion requests, or other inquiries, contact:

support@artevirtual.gallery